The easiest way is to pick up the phone: 44 (0) 20 3633 0913 – Jonathan and Sarah are usually available to answer your queries and will do their best to help as much as possible. If you reach the answerphone it’s because we’re busy with someone else or we’re asleep, so do leave a message and we will get back to you. If you’d rather email us then you can send an email to firstname.lastname@example.org or use our contact form. We aim to get back to all emails and messages within 48 hours.
Our charges for buying at auction are as follows:
Bidding live in the room, commission, telephone bids or online via our own website https://bid.excaliburauctions.com/auctions is 25% (inc. VAT)
Bidding online via the-saleroom.com is 31% (inc VAT)
We accept payment by Bank Transfer or Credit / Debit Card
Credit / Debit cards carry no additional charge if they are personal cards and registered within the EEU
International cards and business cards (Debit and Credit) carry a 4% charge
NB During the current Covid 19 pandemic we prefer for all payments to be made in advance by debit/credit card or bank transfer. We can no longer accept cash
Our charge for selling at auction is a flat 24% (inc VAT)
This includes: lotting, photographing, advertising, insurance, FREE reserves, no charges for unsold items and FREE collection (NB terms and conditions apply) – there are no hidden extras – we pride ourselves on being transparent with our costs. Payment is made a maximum of 28 working days after the sale – directly into your bank account.
Postage and Packing
We aim to do all packing and shipping in house where at all possible. Customers are more than welcome to use their own courier but please be aware that we are unable to pack items for collection by courier companies.
If you are buying online and are unable to collect the items from us in person we are now offering an in house packing and shipping service.
The service has a lead time of 3-4 weeks from date of invoice payment. Price-list
For international postage costs, over sized or over weight items please contact us for a personalised quote
If you prefer to use an outside company such as JenTel Packing then we can organise appointments for them to collect from us.
If you would like to find out when our next auctions are taking place, receive pdf catalogues before the sale is published live, receive occasional offers and discounts and other auction information, then sign up to our mailing list.
The short answer is yes!
If what you would like valuing falls outside our remit of collectables and memorabilia, then we usually know a man who can. We pride ourselves on finding the best fit for your collectables and know when something would be better off with a different auction house.
If you have autographs with provenance, comic books, vintage toys, model railways, posters, movie and music memorablia and other collectables then we can probably help.
So the next question is how do I get something valued?
There are a few options:
- Phone or email us and organise an appointment to bring your items to us at our office in Amersham on one of our valuation days
- Phone or email us and organise a time for us to visit you FREE of charge for a valuation of your items. (We will happily do this wherever possible)
- Complete our valuation form which includes uploading some images. We can usually give a rough valuation from images, which is subject to us having sight of the items.
- Bring your items for a valuation to one of the many events or fairs that we attend