The easiest way is to pick up the phone: 44 (0) 20 3633 0913 – Jonathan and Sarah are usually available to answer your queries and will do their best to help as much as possible. If you reach the answerphone it’s because we’re busy with someone else or we’re asleep, so do leave a message and we will get back to you. If you’d rather email us then you can send an email to email@example.com or use our contact form. We aim to get back to all emails and messages within 48 hours.
Our charges for buying at auction are as follows:
Bidding live in the room, commission or telephone bids is 24% (inc. VAT)
Bidding online via our own website is 27% (inc. VAT) https://bid.excaliburauctions.com/auctions
Bidding online via the-saleroom.com is 30% (inc VAT)
We accept payment by Bank Transfer or Credit / Debit Card
Credit / Debit cards carry no additional charge if they are personal cards and registered within the EEU
International cards and business cards (Debit and Credit) carry a 4% charge
NB During the Covid 19 Pandemic we will not be able to accept any payments in person – and as such are at this current time no longer accepting cash. All payments must be made a minimum of 24 hours prior to collection.
Our charge for selling at auction is a flat 24% (inc VAT)
This includes: lotting, photographing, advertising, insurance, FREE reserves, no charges for unsold items and FREE collection (NB terms and conditions apply) – there are no hidden extras – we pride ourselves on being transparent with our costs. Payment is made a maximum of 28 working days after the sale – directly into your bank account.
Postage and Packing
We aim to do all packing and shipping in house where at all possible. Customers are more than welcome to use their own courier but please be aware that we are unable to pack items for collection by courier companies.
There are several ways to buy items
1 Join us live in the auction sale room on sale day. You will be asked to register to bid (this involves filling in a form with your basic contact details and providing us with a form of ID such as Driving Licence) We will then give you a ‘paddle’.
NB Don’t worry you can’t accidentally bid by scratching your nose!
We only accept a raised paddle as a bid.
If you bid live with us in the room – you’ll pay the ‘hammer price’ (what the item sells for, plus a buyer premium (this is 24% including VAT) so for an item whose hammer is £10 – you’ll pay £12.40 – for an item which is £100 hammer – you’ll pay £124.
2 If you can’t be with us on sale day you can place an absentee or commission bid – this is where you fill in a form with the maximum bid you want to place on an item and we bid up to that amount for you. We try and get it as cheaply for you as possible and bid up to your maximum. Absentee or commission bids are treated like live bids in terms of buyer premium (see above)
3 If you want more control over your absentee bidding and are bidding on items with an estimate of £50 or more then we will book a telephone bid for you. We phone you and have you on the end of the phone line during the bidding and you place your bid with us as your go between to the auctioneer. Telephone bids are treated like live bids in terms of buyer premium (see above)
4 If none of the above are an option due to distance or other commitments then you can bid online. We usually use three online bidding platforms: our own bid.excaliburauctions.com; the-saleroom.com and invaluable.com
All of these platforms allow you to follow the action online from the comfort of your home and bid using their software. Not quite as exciting as being in the saleroom but a very convenient way of buying at auction. All of these platforms charge you to buy through them – an extra 5% (+VAT) for Invaluable and an extra 4.95% (+VAT) on the Saleroom. Our own site varies from auction to auction but will generally be less expensive than the other two sites.
5 We accept all major personal debit and credit cards (except American Express) FREE of charge – Business Cards (Debit and Credit) incur a charge of 4%. We also accept cash on the day. Bank transfers are our preferred form of payment for all items paid for and being collected after the event.
Please note we can no longer accept cheques.
If you are buying online and are unable to collect the items from us in person we are now offering an in house packing and shipping service.
For international postage costs, over sized or over weight items please contact us for a personalised quote
If you prefer to use an outside company such as JenTel Packing then we can organise appointments for them to collect from us.
If you would like to find out when our next auctions are taking place, receive pdf catalogues before the sale is published live, receive occasional offers and discounts and other auction information, then sign up to our mailing list.
The short answer is yes!
If what you would like valuing falls outside our remit of collectables and memorabilia, then we usually know a man who can. We pride ourselves on finding the best fit for your collectables and know when something would be better off with a different auction house.
If you have autographs with provenance, comic books, vintage toys, model railways, posters, movie and music memorablia and other collectables then we can probably help.
So the next question is how do I get something valued?
There are a few options:
- Phone or email us and organise an appointment to bring your items to us at our office in Amersham on one of our valuation days
- Phone or email us and organise a time for us to visit you FREE of charge for a valuation of your items. (We will happily do this wherever possible)
- Complete our valuation form which includes uploading some images. We can usually give a rough valuation from images, which is subject to us having sight of the items.
- Bring your items for a valuation to one of the many events or fairs that we attend